Extend asset life

In addition to preventative maintenance, extending the life of any building asset is dependent on getting notification of problems, as early as possible.

 

The longer a problem is unattended, the costlier it is to fix.

 

The key to getting people to report issues is to make it simple and immediate to report.

No paper forms

Digital

Immediate

With Digital, there’s no paper forms to fill in (or remember to fill in later). It’s not that we don’t like paper – it’s just that with Orizo we don’t need it.

 

But it’s more than just paper, it’s eliminating texts, emails, phone calls and conversations with front counter staff to do with maintenance.

 

Just Orizo it – and it’s reported.

Your own device

Familiar &

Straightforward

We use our phones and tablets for many things – it’s second nature now to ask “Is there an app for that?”. For maintenance reporting, there is: Orizo.

A few clicks ...

Intelligent

Contextual

As few clicks as possible, is the key to success. Make reporting cumbersome and no one will use it. Orizo tries to eliminate clicks as much as possible by:

 

  • knowing which room a student is in (we keep tracking this if they move);

  • what facilities that room has and therefore what faults it might have;

  • grouping these together logically, avoiding trawling through long lists to get to the fault you want.

Immediate feedback

Relevant

Timely

With Orizo, you get immediate feedback that the job has been received and real-time reporting every time something relevant happens to it.

 

By notifying in ways that users are familiar with, we keep them informed without annoying them.

 

No more calls, texts or emails to ask “where is this up to”. Focus your efforts, and that of your staff, on resolving issues and leave the communication of them to Orizo.

"What's for dinner?"

Habitual

Top of mind

“What’s for dinner?” Make an app relevant and it will get used.

 

Not only do we email all students to download the app when they check in, we ensure they use it regularly by linking it to the college menu.

 

For colleges that cater, this is ideal. Orizo is then top of mind when people see a problem and want to report it.